Resilient Operations define business success.
With over 11 years of experience in enterprise environments, I specialize in leading high-pressure service delivery and IT operations for global organizations.
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Years of experience.
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Fortune 500 Clients.
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Enterprise Applications.
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Professional Certs.
ITSM & Operations
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Service Delivery, ITIL v3/v4, MIM, SLA/KPI Management
Governance & Risk
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NYDFS, Audit Readiness, DR/BCP, Cloud Governance
Technical Stack
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Azure, ServiceNow, Power BI, SharePoint, Python